By establishing and enhancing the quality management system, we re-evaluate the requirements and expectations of all stakeholders in order to meet their acceptable requirements and expectations.
The management of EG-MEP OPTIMIZATION is committed to meeting the requirements of users of its services and to constantly improving the effectiveness of the quality management system, in accordance with the relevant legislation, international standards, and best practices in the field of business.
All employees are responsible for the quality of business activities they perform, accepting constant improvements and preventive actions as a recognisable work style of EG-MEP OPTIMIZATION.
Our Quality Policy provides a framework for establishing and re-evaluating quality objectives
The basic postulates of the Quality Policy are:
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Delivery of services with the required and expected quality, which enables increasing the volume of business activities and competitiveness of EG-MEP OPTIMIZATION
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Satisfied users of our services, because we have demonstrated the capability and reliability to deliver high quality services
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Effective process management, from offering and contracting to service delivery
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Effective and efficient quality management system, in accordance with the requirements of the SRPS ISO 9001:2015 standard and specific quality objectives with continuous improvement
Competence and motivation for team work, as well as a work environment in which the experience and skills of each employee are valued and used with mutual respect guarantee that the quality of our services and business processes will be maintained and improved in order to meet the requirements of the users of our services.
EG-MEP OPTIMIZATION management has ensured that this Quality Policy is available to all stakeholders, both internal and external
The quality policy corresponds to the purpose and is in line with the context of EG-MEP OPTIMIZATION. The quality policy is re-evaluated at least once a year, in order to confirm the effectiveness of the quality management system and the adequacy of quality objectives.